Pasukan88 Privacy Policy – Personal Data Protection for Malaysian Members

This Privacy Policy ("Policy") describes how Pasukan88 ("we", "Platform", "Pasukan88") collects, uses, stores, discloses, and protects your personal information ("Personal Data") when you use our online casino and sports betting platform accessible at pasukan88.site.

This policy applies to all users of the Pasukan88 platform — including visitors browsing the site without registering, registered members, and active VIP members. By using any part of the Pasukan88 platform, you agree to the data collection and usage practices described in this Privacy Policy.

This Privacy Policy should be read together with Terms & Conditions Pasukan88 forms part of the overall agreement between you and our platform. Should any conflict arise between this Policy and the Terms & Conditions regarding privacy matters, this Privacy Policy shall take precedence.

Pasukan88 collects Personal Data in two primary ways — data you provide directly during registration and platform use, and data collected automatically through industry-standard tracking technologies.

Data you provide directly to Pasukan88 includes:

Automatically collected data while you use the Pasukan88 platform, including IP address, device type and operating system, web browser type, session data (pages visited, duration, actions taken), and cookie data as further described in Section 7.

Pasukan88 practises a data minimisation principle — we do not collect data beyond what is needed for legitimate platform operations. Every category of data collected has a clear justification that can be explained to any member who asks.

Personal Data collected by Pasukan88 is used solely for the following purposes. We do not use your data for any purpose beyond what is stated here without obtaining your renewed consent:

• Account management and operations: Creating and maintaining your Pasukan88 member account, processing registrations, verifying logins, and managing account settings.
• Financial transaction processing: Processing deposits and withdrawals via registered Malaysian payment methods, verifying payment account ownership, and resolving financial disputes.
• Identity verification and compliance: Fulfilling the "Know Your Customer" (KYC) and anti-money laundering (AML) compliance requirements mandated under Malaysian law.
• Gaming service provision: Providing access to slots, Live Casino, Malaysia Super League and EPL Sports Betting, blackjack, and jackpot games — all with a personalised experience.
• VIP programme and promotions: Managing VIP points, determining VIP tier eligibility, and ensuring promotions such as weekly cashback and birthday bonuses are accurately credited to qualifying members.
• Customer support: Efficiently handling member inquiries, complaints, and support requests via live chat, email, and WhatsApp.
• Platform security: Detecting and preventing fraud, account abuse, money laundering, and other security threats to the Pasukan88 platform and member community.
• Responsible gaming: Monitoring gameplay patterns to identify indicators of problem gambling and ensure that responsible gaming tools are functioning effectively for each member.
• Service communications: Sending important notifications regarding your account, policy changes, security updates, and promotional information you have consented to receive.
• Platform improvements: Analysing aggregate (non-individual) usage patterns to improve the overall design, functionality, and user experience of the Pasukan88 platform.

Pasukan88 does not sell, does not rent, and does not disclose Members' Personal Data to third parties for marketing or commercial purposes without the member's explicit written consent. However, in the context of legitimate platform operations, Pasukan88 may share limited personal data with the following categories of third parties:

• Payment service providers: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u FPX, and CIMB Clicks — only the information required to process your financial transactions is shared with these providers.
• Game providers: Game platform providers such as Evolution Gaming, Pragmatic Play, and others may receive minimal session data for technical game operation purposes — not your full identity data.
• Relevant authorities: Pasukan88 will disclose Personal Data to Malaysian authorities — such as the Attorney General's Chambers, the Royal Malaysia Police, or Bank Negara Malaysia — when required by law or a valid court order.
• Identity verification services: Third-party KYC service providers used to verify member identities in the context of AML compliance — data is shared on a strictly minimum and necessary basis only.
• Technical infrastructure providers: Cloud and hosting service providers that store Pasukan88 platform data — all such providers are bound by strict data protection agreements with Pasukan88.

In all lawful data-sharing scenarios outlined above, Pasukan88 ensures that the relevant third parties maintain adequate privacy policies and security measures, and that data is shared only to the minimum extent necessary for the legitimate purpose.

Pasukan88 continuously invests in the latest security technologies and practices to protect members' Personal Data from unauthorised access, disclosure, alteration, or destruction. The following are the key security measures we have implemented:

• Encryption in transit: All communications between your browser and Pasukan88's servers are secured by TLS 1.3 protocol with a SSL 256-bit certificate. The padlock icon in your browser's address bar confirms this secure connection.
• Encryption at rest: Sensitive data stored in Pasukan88's databases — including financial information, identity verification documents, and passwords (stored as one-way hashes, not plain text) — is protected with AES-256 encryption.
• Internal access controls: Access to members' Personal Data within the Pasukan88 organisation is restricted on a need-to-know basis. Staff may only access data relevant to their job responsibilities, and all access is logged for audit purposes.
• Two-factor authentication: All internal access to Pasukan88's data management systems requires two-factor authentication (2FA). Members are also encouraged to enable 2FA on their accounts for an additional layer of protection.
• Real-time monitoring: Pasukan88's automated threat detection system monitors traffic and account activity 24/7 to identify anomalies that may indicate intrusion or misuse.
• Regular security testing: Pasukan88 conducts regular penetration testing and security audits with independent third parties to identify and address system vulnerabilities before they can be exploited.
• Incident response plan: Pasukan88 has a clearly defined security incident response procedure. In the event of a data breach affecting members, we will notify the relevant members and authorities within the timeframe stipulated by Malaysia's PDPA.

While Pasukan88 takes all reasonable steps to protect your data, no digital security system is 100% impenetrable. You also play an important role in keeping your account secure — do not share your password, use a strong and unique password, and contact us immediately if you suspect any suspicious activity on your Pasukan88 account.

Pasukan88 retains members' Personal Data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable Malaysian law. Our data retention policy is as follows:

• Active account data: For as long as a member's account remains active and in good standing, associated Personal Data is retained to support smooth platform operations, VIP programme management, and customer support services.
• Data following account closure: After an account is closed at a member's request, Pasukan88 retains the minimum required records for 5 years to comply with Malaysia's financial and anti-money laundering legislation.
• Financial transaction records: Deposit and withdrawal history is retained for a minimum of 7 years in accordance with Malaysia's financial reporting legal requirements.
• Support communication logs: Customer support interaction records are retained for 3 years for quality control purposes and to resolve any disputes that may arise at a later stage.
• Security log data: Security logs and account activity records are retained for 2 years for security investigation and compliance purposes.

The Pasukan88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse usage patterns for continuous improvement. The following types of cookies are used:

• Essential Cookies: Required for core platform functionality — maintaining your login session, remembering security settings, and enabling essential site functions. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: Helping Pasukan88 understand how members use the platform — the most frequently visited pages, time spent in each section, and common navigation paths. This data is collected in aggregate and anonymised form for UX improvement purposes.
• Preference Cookies: Storing your personal preferences — such as language settings, display options, and account configurations — so you don't have to reconfigure them every time you log in to Pasukan88.
• Security Cookies: Used by Pasukan88's security systems to detect and prevent unauthorised access, CSRF attacks, and suspicious activity related to your account session.

You can control or delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect core Pasukan88 platform functionality and impact your gaming experience. Continued use of the Pasukan88 platform after reading this notice is considered consent to the use of cookies as described.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a Pasukan88 member hold the following rights in relation to the Personal Data we retain:

The Pasukan88 platform is strictly intended for individuals aged 18 years of age and above. Pasukan88 does not knowingly collect, store, or process any Personal Data from individuals under the age of 18.

Pasukan88 applies age verification procedures during the registration process and reserves the right to request valid age verification documents from any member at any time. Child protection is a non-negotiable priority for Pasukan88.

Pasukan88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian legislation, industry practices, or platform operations. Our amendment procedure is as follows:

• Significant amendments — particularly those affecting members' privacy rights — will be communicated via in-platform notifications and email to all registered members at least 14 days before taking effect.
• Minor amendments that are editorial or clarificatory in nature may be updated directly on this page with only the "last updated" date changed.
• Continued use of the Pasukan88 platform after an amended Privacy Policy takes effect will be considered acceptance of the updated privacy terms.
• Previous versions of the Pasukan88 Privacy Policy are available upon request from our support team for historical reference purposes.

We encourage all Pasukan88 members to review this Privacy Policy periodically — at least every 6 months — to stay informed of the latest way we handle your Personal Data.

For any questions, concerns, or requests relating to your privacy and personal data protection at Pasukan88, please reach us through the following channels:

• Email (Privacy Enquiries): support@pasukan88.site — use the subject line "Privacy Policy Enquiry" to ensure your email is routed to the right team. Typical response time is 1 to 3 hours.
• Live Chat: Available 24 hours a day, 7 days a week directly through the Pasukan88 website. For complex privacy inquiries, our live chat staff will direct you to our Data Protection team.
• WhatsApp: The support number is available in your account settings after logging in to Pasukan88.

If you are not satisfied with Pasukan88's response to your privacy concern after contacting us directly, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010.